Return request

You will receive an answer from us with an RMA number an other approach after sending this form.

Return right does not apply if:
- the clothing has been worn and/or washed;
- all articles from the beauty line such as make-up (for reasons of hygiene);
- on tights (for reasons of hygiene);
- on wigs (for reasons of hygiene);
- on contact lenses (for reasons of hygiene);
- on balloons and inflatable articles (for reasons of hygiene);
- the buyer himself has attempted to repair a defect;
- missing of the original packaging/adhesion of the labels.
- the items are purchased during the clearance/promotions;
- it concerns articles that we have ordered especially for the customer;
- the relevant items were purchased during a sale/promotions.

The buyer is responsible for the return and for the shipping costs.